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FAQ's
Popular Questions
About Our Locker Manager Software.
Got questions about our Locker Manager software? You're in good company—these are the things we get asked all of the time! From "How do I get started?" and "Can I manage more than one site?" to "Is there a free trial?" and "How does it compare to spreadsheets?" People want to know about tracking faults, exporting key information, ordering spares, and pricing options. Whatever you're wondering, chances are it's been asked before—so we've got the answers ready for you.
Signing Up
Is there a free trial before I commit to signing up?
Yes! We offer a 28-day free trial so you can explore Locker Manager, learn the basics, and see if it's the right fit for you — no commitment, no card details upfront. It's the perfect way to test out the features, get a feel for the system, and make sure it works for your setup before signing up to our monthly or annual plan.
Can I book a demo with a Locker Manager expert?
Yes, absolutely! We offer a free online demo call where you can chat with a Locker Manager expert, ask any questions, and see the system in action. It's the perfect way to explore the features, understand how it works, and see if it's the right fit for your organisation.
To book a demo, just pop us an email or submit a contact form on our website with your preferred date and time — we'll get back to you to confirm and get everything booked in. Easy!
Will I save money using the annual plan?
Yes, you will! Just like most subscription models, choosing the annual plan means you'll save money compared to paying monthly. It's a smart option if you're ready to commit and want the best value long-term.
Plus, if you're part of a larger organisation or trust with multiple sites connected, you could be entitled to further discounts. Get in touch with us to discuss your setup and we'll see what we can offer — we love supporting teams that are scaling up!
How do I sign up to Locker Manager?
Getting started is easy! Just head over to our Pricing & Plans page, choose the payment option that works best for you (monthly or annually), and enter your details. Once that's done, we'll follow up with a few quick questions to understand your setup, and then we'll get you set up with your Locker Manager login. You'll be up and running in no time!
Can I upgrade or downgrade my plan at any time?
Yes, you absolutely can! We know your needs might change over time, so we've made it flexible. Just get in touch with our team when you're ready to upgrade or downgrade your plan, and we'll help you sort everything out quickly and smoothly.
What support do I get as a new user?
As a new user, you'll get full onboarding support to help you hit the ground running. We'll guide you through setup, customisation, and show you how to get the most out of Locker Manager. Plus, you'll have access to our help centre, live chat, and email support for any questions along the way. Whether it's technical help or just a quick how-to, our team's got your back!
Ready for locker management to be frustration-free?
Easily export key numbers and order replacement locker doors, new sloping tops, stands, or seat stands—all from one central hub. No need to contact the sales team or guess measurements—your dimensions are all saved, so you'll always find the perfect fit.