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FAQ's
Popular Questions
About Our Locker Manager Software.
Got questions about our Locker Manager software? You're in good company—these are the things we get asked all of the time! From "How do I get started?" and "Can I manage more than one site?" to "Is there a free trial?" and "How does it compare to spreadsheets?" People want to know about tracking faults, exporting key information, ordering spares, and pricing options. Whatever you're wondering, chances are it's been asked before—so we've got the answers ready for you.
How It Works
How does Locker Manager work?
Locker Manager is a simple, smart online portal that helps you keep track of all your lockers in one place. Instead of using a messy spreadsheet, you log into the system through your web browser (no downloads needed) and manage everything from there.
You can assign lockers to people, track key numbers, mark lockers in use, available, or out of order, and even add notes for repairs or special access. You can also filter and search by location, department, locker number — whatever makes your life easier.
It's designed to be super user-friendly, so you can manage lockers from anywhere, anytime, without having to physically be on-site.
Can I add multiple users if I oversee a trust or organisation?
Yes, 100%! If you're managing lockers across a wider trust or organisation, you can assign yourself as a super admin and then invite sub-users with lower access rights. That way, each school or company can manage their own lockers independently, while you keep full oversight across the whole setup. It's perfect for staying in control without micromanaging every location.
How do I add notes to out of order lockers?
To add a note to an out of order locker, simply find the locker number in your list and click the 'Manage' button next to it. From there, you can mark the locker as 'Out of Order', and a prompt will automatically appear allowing you to add a note or reason for the issue — for example, 'Broken Lock' or 'Awaiting Maintenance'. This note will be saved with the locker's record so that anyone else viewing it knows exactly what's going on, making it easier for your team to stay updated and avoid duplicate repair requests.
Does Locker Manager keep a track of who makes edits?
Yes, absolutely! Locker Manager has a built-in activity tracking system that logs every change made within the platform. You'll be able to see exactly when something was last updated, what was changed, and who made the update. This is super helpful for staying organised, especially when you're working with a larger team or managing multiple locations. It adds an extra layer of transparency and accountability, so you can always trace back actions if anything needs reviewing. No more guessing games—everything is recorded and easy to access in just a few clicks.
Are there any videos I can watch to learn the software?
Yes! We've got a whole Learn page packed with videos that walk you through everything you can do with the software. Whether you're just getting started or looking to master the advanced features, these videos will help you get the most out of Locker Manager—step-by-step, no tech stress involved.
Ready for locker management to be frustration-free?
Easily export key numbers and order replacement locker doors, new sloping tops, stands, or seat stands—all from one central hub. No need to contact the sales team or guess measurements—your dimensions are all saved, so you'll always find the perfect fit.