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LEARN
How to Use
Locker Manager to It's Full Potential.
Whether you're just getting started or looking to make the most of every feature, this is your go-to space for mastering Locker Manager. Explore step-by-step guides and quick video tutorials designed to help you get confident with the software. From assigning lockers and tracking issues to reordering spares and replacements — we’ll show you exactly how to do it all, with tips to streamline your workflow and save time.
How to Search by Locker Number
Need to find a specific locker fast? Just use the dedicated search field. As you start typing the locker number, the list automatically filters down—making it super easy to find and manage the exact locker you're looking for.
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How to Add One or Bulk Locker Banks
Setting up a new locker? You'll pick the lock type, then fill in all the important details—like whether it's occupied or available, the key number (if applicable), where to find the spare key, master key or card, and even the override code. You can also choose if the user code is visible to others.
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How to Filter by Location or Status
Need to narrow things down? Using the dropdown menus, just pick the option you want—like a specific area or whether the locker's occupied or available—and it'll instantly show only the lockers that match. Everything else disappears, so you're only seeing what matters.
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How to See Who's Locker is Who's
Not sure who a locker belongs to? Once you've got the locker number, pop it into the search bar and it'll clearly show who it's assigned to. If there's no name recorded, it usually means that locker's free and up for grabs. Super handy for keeping things organised and avoiding mixups.
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How to Mark a Locker Out of Order
Got a locker that's not working? Once the locker's been created, just hit the 'manage' button and tap the red 'set out of order' button. You can even add a reason—whether it needs fixing, a spare part, or a reminder to follow up—so you'll know exactly what's needed to get it back in action.
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How to Access Helpful Documents
Need some extra help with your lock? Once you've selected the lock type and added your locker, you'll be able to access useful documents like user guides and fitting instructions—all tailored to the exact lock you’ve chosen. No digging around needed, everything’s right there when you need it!
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How to Export Key Numbers
Need to order replacement keys? You can easily export all your key numbers into an excel spreadsheet—perfect for sending straight to Lockertek when placing an order. No need to copy and paste them one by one, just download and you're ready to go!
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How to Add a Company Logo
We'll upload your company logo for you during onboarding, so your portal is branded from day one. It's a simple touch that adds a professional feel and helps your team instantly recognise the space as theirs. No extra step needed—just log in and you're good to go.
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How to Assign Levels of Access
Managing multiple sites or schools in a trust? This feature lets you assign different levels of access—like super admins who can oversee everything, or user admins who just manage their specific school or company. Keep things organised and secure, with the right people seeing the right info.
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How to Set Safe Locations for Keys
Need to keep tabs on where your master keys or override cards are stored? This features lets you set and save safe locations for key storage—perfect for emergency access or just staying organised. No more guesswork when time's tight, you'll know exactly where everything is.
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How to Track When & Who 'Last Updated'
Want to keep an eye on changes? This feature shows you who last updated a locker and when they did it—super handy if something's been changed by mistake or needs reverting. It's like a digital paper trail, so you're always in the loop no matter what.
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How to Delete Old or Unwanted Lockers
Easily bulk delete old or unwanted lockers - remove outdated or unused compartments in just a few clicks to keep your locker records clean, accurate, and hassle-free. Ideal for routine maintenance, system tidy-ups, or after major updates to ensure your data stays relevant.
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How to Report Any Software Issues
Quickly report any software issues - if something doesn't look right or isn't working as expected, flag it in just a few clicks. Whether it's a glitch, or functionality problem, reporting helps us fix things faster, keep everything running smoothly and improve your customer experience.
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Still unsure how to use some software functionality?
If there's a feature you're stuck on or something's not quite clicking, you're definitely not alone. Whether it's assigning lockers, searching by locker number, or exporting data, we’ll walk you through it all. And if you still need a hand, our support team is always just a message away.